Delivery & Insurance

Delivery within Australia

Whisky Estate ships to all Australian locations covered by the Australia Post network. Orders are processed and dispatched from Sydney, New South Wales, within 5 days of receiving full payment.

Shipping is delivered through Australian Post eParcel + Signature service.

Due to liquor licensing restrictions, delivery to PO boxes and parcel Lockers is not available. All deliveries require a signature upon receipt, and packages will not be left unattended. An adult over the age of 18 must be present to accept the delivery.

Purchases over $300 AUD qualify for free shipping within most Australian cities.

**Delivery is not available to any postcodes within the Northern Territory.

In line with our commitment to the Responsible Service of Alcohol (RSA) and as a signatory of Retail Drinks Australia’s Online Code of Conduct, there are postcodes in Australia to which we do not deliver under any circumstances. 

Non delivery postcodes include: 4605, 4713, 4816, 4825, 4830, 4871, 4874, 4875, 4876, 4892, 4895, 5600, 5601, 5608, 5609, 5680, 5690, 5700, 5701, 5710, 5723, 5724, 5734,6429, 6430, 6431, 6432, 6435, 6436, 6437, 6438, 6440, 6442, 6635, 6638, 6639, 6640, 6642, 6710, 6712, 6713, 6714, 6716, 6718, 6720, 6721, 6722, 6725, 6726, 6728, 6731, 6733, 6740, 6743, 6751, 6753, 6754, 6758, 6760, 6761, 6762, 6765, 6770, 6798, 6799.

In addition, there are additional postcodes in Australia that we are no longer able to deliver to and they include 6701, 6705, 6707, 6710, 6711, 6712, 6713, 6760, 6725, 6726, 6728, 6731, 6733, 6740, 6799.

You can check the estimated delivery times at the following link: Australia Post Delivery Times.

Whisky Estate reserves the right to use different couriers within Australia.

Delivering Overseas

Whisky Estate can deliver to the countries below through DHL.

Whisky Estate ships to the following countries only: Belgium, China, Germany, Greece, Ireland, Japan, New Zealand, Singapore, Taiwan, United Kingdom

The customer is wholly responsible for all local customs and import duties and taxes attaching to the goods shipped.  The customer warrants and represents to Whisky Estate that there are no import restrictions applying to our goods and that all such goods shipped to the customer are being legally imported to the customer’s local market, tax and duty paid.  The customer shall indemnify Whisky Estate from and against the costs of any claim against Whisky Estate arising from a breach of the customer’s warranty as stated above.

Goods are sent entirely at the customer’s own risk as we are unable to guarantee safe delivery. Insurance is recommended to be purchased at an additional charge and should be requested at the time of order. We take no responsibility for bottles returned to us or destroyed by your country’s customs if packages are not cleared from your local customs. 

Deliveries of alcohol must be accepted by an individual who meets the legal drinking age in the receiving country.

Overseas deliveries require a lead-time of 10-15 working days from dispatch for all orders. If you have not received your goods within 21 days, please contact us at info@whisky.estate.

Insurance

At Whisky Estate, we prioritise the careful packing of your whisky bottles.

Insurance with Australia Post for packages sent within Australia comes with your purchase.

Insurance for overseas parcel will incur an additional cost. You can email info@whisky.estate for accurate pricing.