FAQs
Why Sell with Whisky Estate?
Access to a Large Buyer Database
Connect with whisky enthusiasts, collectors, and connoisseurs globally.
No Seller’s Commission
We offer a commission-free selling experience.
Transparent Fees
Know exactly what you’re paying for with clear, upfront fees.
Convenient Submission Process
Easily list your whisky online with our user-friendly submission form.
Complimentary Collection Service
For those within 20 km of Sydney CBD, we offer free collection of your bottles.
Selling with Whisky Estate is easy and efficient, providing a seamless process for whisky collectors looking to sell rare and valuable bottles.
How Does the Online Auction Work?
Sellers worldwide can register their bottles through our easy-to-use website. After bottles are received, they undergo verification before being listed in the next available auction. Once the auction concludes, the highest bidder (provided the reserve price is met) completes the payment process. We then ship the bottle to the buyer
When and How Does the Auction Finish?
Our auctions end on allocated Sundays at 20:00 AEST. If a bid is placed within the last 10 minutes of an auction, the closing time for that bottle will extend by 10 minutes. This ensures fair bidding and gives everyone a chance to place their bid.
How Can I Sell My Whisky?
Selling your whisky with Whisky Estate is simple:
- Become a Member, it’s is free.
- Submit Your Bottle: Use our online submission form to submit your bottle.
- Ship Your Bottle: Ship your bottle to Whisky Estate or arrange a complimentary collection (within 20 km of Sydney CBD).
Find a step-by-step guide on our How to Sell Page.
For questions, feel free to reach us at info@whisky.estate.
How Much Does It Cost to Sell?
Bottle listing fee: $5 AUD
Reserve Fee (optional): $5 AUD
Any banking charges or exchange rates applicable to your chosen payment method/locations will also be paid by the Seller.
Can I Set a Reserve Price?
Yes, you can set a reserve price, are recommended guide is:
Maximum 75% of the Retail Price for bottles within Australia.
10% above the previous auction hammer price for bottles sold internationally.
This is a guide only.
When and How Do I Get Paid?
We aim to pay sellers within 7-21 days after the auction ends. Payments are made via direct bank transfer to your chosen account.
Please note that any banking charges or exchange rates will be paid by the seller.
Can I Cancel My Lot Being Listed for Auction?
You can cancel your listing, but cancellation fees apply. Please see our Terms and Conditions for more details.
What If the Buyer Doesn’t Pay?
If a buyer fails to pay, we offer the following options:
– The lot can be sold to the second-highest bidder.
– It can be re-listed in the next auction.
– It will be returned to the seller at no cost.
How Much Does It Cost to Buy?
Buyer’s Premium: 10% of the final hammer price (inclusive of GST).
Shipping Costs: Paid by the buyer.
Insurance: Optional but recommended.
Banking Charges: Any applicable fees will be covered by the buyer.
How Long Do I Have to Pay After Winning a Lot?
Payment is required within 5 days after the auction closes. We will send you a reminder email with a link to checkout.
How Many Lots Can I Submit?
You can submit as many lots as you like. However, Whisky Estate reserves the right to reject bulk submissions of a single bottle type to maintain a fair marketplace.
Which Payment Methods Are Accepted?
We accept the following payment methods:
– Visa, Mastercard and Amex
– Bank transfer (Whisky Estate Consignment account details will be provided)
How Long Does It Take to Receive My Winning Lot?
Once payment is received, we aim to dispatch your lot within 7 working days. Delivery time varies between 2-9 working days depending on location and delivery method. International shipments may take longer.
Do You Deliver to My Country?
We deliver to most countries. For a full list of delivery locations and shipping prices, visit our shipping page.
Are Items Insured During Transit?
Insurance is optional but recommended. If you opt for insurance, the buyer will pay for it. Whisky Estate ensures that all items are packaged securely, but we cannot be held responsible for damage or loss during transit.
What If My Item Doesn’t Reach the Reserve Price?
If your lot doesn’t meet the reserve price:
– The lot fee and reserve fee still apply.
– You can choose to have the item returned at your expense or relist it in the next auction.
– If no instruction is received, the item will be automatically included in the following auction.
How Do I Get My Bottles to Whisky Estate?
You have two options:
- Mail to PO BOX 308 Haberfield, NSW 2045.
- Complimentary Collection Service for collections within 20 km of Sydney CBD (minimum of 6 bottles).
Do I Need to Pay for a Bottle Valuation?
Valuations are free at Whisky Estate.
How Do I Know If My Bottle Is Authentic?
Whisky Estate takes the authenticity of your bottles very seriously. Our team uses industry experts to verify each lot, ensuring that all bottles sold are genuine. We take every precaution to prevent counterfeit whiskies from entering our auctions.
Do I Have to Pay GST?
Access to a Large Buyer Database
Connect with whisky enthusiasts, collectors, and connoisseurs globally.
No Seller’s Commission
We offer a commission-free selling experience.
Transparent Fees
Know exactly what you’re paying for with clear, upfront fees.
Convenient Submission Process
Easily list your whisky online with our user-friendly submission form.
Complimentary Collection Service
For those within 20 km of Sydney CBD, we offer free collection of your bottles.
What Are the Bidding Increments?
Bidding increments are as follows:
– $0 – $100: $2
– $100 – $200: $5
– $200 – $500: $10
– $500 – $1000: $15
– $1000 and above: $20
Is My Bidding Activity Visible to Others?
Your identity remains confidential throughout the auction. Only bids (not identities) are displayed, and your own bids will be visible to you.
Can I Relist My Winning Lot in the Next Auction?
Yes, you may store your bottle with Whisky Estate for a fee and relist it in the next auction for the applicable listing fee.
Can I Store My Whisky with Whisky Estate Long Term?
Whisky Estate offers long-term storage for your whisky for a fee of 15% per annum of final hammer price, first 60 days are free. This includes insurance.
Is My Bottle Insured While in Whisky Estate's Possession?
Yes, Whisky Estate provides comprehensive insurance for bottles under its care, covering breakage, damage, and theft. Each lot is held in our secure facility in Leichhardt, Sydney.
Do I Need to Monitor the Auction Daily to Track My Bids?
No, you’ll receive email updates to keep you informed about your bids. Simply set up alerts during registration or adjust your preferences in your account settings.
What If My Package Arrives in a Faulty Condition?
If you receive a damaged package, note the damage with the courier at delivery. We recommend opting for insurance during checkout to protect against transit-related damage.
